For our readers at the State Department. You really should come up with some sort of easy-to-access blog or other site for refugees who are waiting to come to the US (and have access to computers). They are sending questions to us about what they might expect when they get to America—what sort of housing and jobs they will have, etc. Some even send us their case numbers. Aren’t they given that sort of information in addition to contact information if they have other questions?